Workforce Management Microservice
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Workforce Management Microservice

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A list of APIs which are a part of Workforce Management Microservices are listed here, alphabetically.


APIs

workOrderGenerate

The purpose of this API service is to generate the work order items based on the cart ID.

validateCartShipments

The purpose of this API service is to validate the cart shipment details.

updateWorkOrder

The purpose of this API service is to update the work order item with payload based on the cart ID and work item ID.

removeWorkOrderItems

The purpose of this API service is to remove all the work order items assigned to passed cart ID.

retrieveResourceScheduler

The purpose of this API service is to retrieve the resource schedule information based on the partner ID.

retrieveTimeSlots

The purpose of this API service is to retrieve the work order item time slots details based on the input parameters.

retrieveAvailability

The purpose of this API service is to identify the activity type required, the time slots per selected date when the appointment can be performed.

createAppointmentWorkorder

The purpose of this API service is to create the appointment for technician activity at customer’s premises.

updateWorkOrderItems

The purpose of this API service is to request for the updated work order items or cancel work order items.

getWorkOrder

The purpose of this API service is to retrieve the work order based on the filters by order ID or cart ID, per optima tenant ID.

retrieveDealersDetails

The purpose of this API service is to retrieve the dealers details based on the filters and organize the dealers data per Optima tenant ID.

updateWorkOrderItemDeliveryInfo

The purpose of this API service is update the work order item shipping and delivery information based on the input parameters.

cancelTimeSlot

The purpose of this API service is to cancel the work order item time slots details based on the input parameters.

updateDDSSWithWO

The purpose of this API service is to update the DDSS with payload based on the work item ID.

createOPMAppointment

The purpose of this API service is to trigger the BIL API by UI to orchestrate E2E flow to create work order for a case, which internally call the createWorkOrder API.

confirmTimeSlot

The purpose of this API service is to confirm the work order item time slot based on the input parameters.

retrieveworkorderitem

The purpose of this API service is to retrieve the work order item based on the work order item ID.

updatedFulfillmentOptions

The purpose of this API service is to refine the fulfillment options based on the cart ID.

validateFulfillmentOption

The purpose of this API service is to validate the fulfillment option selection.

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